Welcome to EZ·ROI!
Release of Information
Made EZ
Made EZ
The complete platform for healthcare providers to manage record requests, payments, imaging, and secure delivery.
EZ·ROI helps hospitals, medical practices, imaging centers, and healthcare organizations automate the entire Release of Information process — from request intake and payments to secure delivery and audit tracking. Integrates with Epic®, Cerner®, and existing record systems. No subscriptions. No implementation fees. We retain a small percentage of each completed request — that's it.
Meet ROi — his name says it all. Release of Information. Watch him go from total chaos to pure bliss. If you work in an ROI department, we know you'll relate.
It's Friday and ROi just wants to go home. Things do not go as planned. If you work in ROI, you'll laugh — and relate.
ROi discovers EZ·ROI and is in awe. His boss is not impressed — until they both imagine what life could look like.
EZ·ROI started in medical records and was built from the ground up to handle the real complexity of records requests — compliance, security, payments, and bulk workflows. We lived the chaos of fax machines, lost requests, and chasing payments. So we built the fix — and now we're sharing it. Any organization that receives records requests can plug in and run.
EZ·ROI handles the entire records request lifecycle — so your team spends less time on admin and more time on the work that matters.
Requestors submit records requests through a dedicated EZ·ROI portal — no emails, no faxes, no phone calls. Every request arrives organized, timestamped, and waiting in your queue. Your team reviews, acts, and responds all in one place.
Don't waste hours uploading records one at a time. Import thousands of patient records at once using our bulk import module. When processing is complete, select all and send payment notification emails to every requestor simultaneously — one click, done.
EZ·ROI is connected to the sandbox environments of both Epic and Cerner — the two largest EHR platforms used by hospitals nationwide. Pull medical records and imaging directly into EZ·ROI without manual exports, file transfers, or extra steps.
Set your own rates once — per page, per record type, or however you structure your fees. From that point on, EZ·ROI automatically generates the correct invoice for every request based on your pricing. No manual billing, no spreadsheets, no errors.
Requestors pay securely through our Stripe integration directly on the portal. Funds go straight into your connected Stripe account — we automatically take a small percentage and you keep the rest. No invoicing us, no monthly settlements, no delays.
After payment, requestors must verify their identity with a one-time passcode sent to their email. Once verified, the download begins — and every file is automatically password-protected with a unique random password. Two layers of security on every single download.
Past-due invoices get automatic follow-up reminders sent directly to requestors. Your team doesn't have to chase payments — the system does it for you. Stay focused on fulfilling requests, not running down outstanding balances.
Never start work on a request without getting paid first. EZ·ROI requires requestors to pay a customizable advance fee before your team begins processing — protecting you from the all-too-common scenario of completing a request only to have the requestor cancel or disappear without paying.
The default is a $15 witness fee, but you set whatever advance amount makes sense for your operation.
Every user on the EZ·ROI platform is protected by multi-factor authentication. Whether you're a records department staff member or a requestor accessing the portal, MFA ensures that only verified, authorized users can access sensitive records and account functions.
Combined with OTP-protected downloads and password-encrypted files, EZ·ROI provides multiple layers of security at every step of the process.
Send and receive through the tools your team already uses. Gmail, Outlook, and RingCentral fax — all connected directly inside EZ·ROI. No switching apps, no missed messages.
Requestors submit records requests through a dedicated EZ·ROI portal — no emails, no faxes, no phone calls. Every request arrives organized, timestamped, and waiting in your queue. Your team reviews, acts, and responds all in one place.
Don't waste hours uploading records one at a time. Import thousands of patient records at once using our bulk import module. When processing is complete, select all and send payment notification emails to every requestor simultaneously — one click, done.
EZ·ROI is connected to the sandbox environments of both Epic and Cerner — the two largest EHR platforms used by hospitals nationwide. Pull medical records and imaging directly into EZ·ROI without manual exports, file transfers, or extra steps.
Set your own rates once — per page, per record type, or however you structure your fees. From that point on, EZ·ROI automatically generates the correct invoice for every request based on your pricing. No manual billing, no spreadsheets, no errors.
Requestors pay securely through our Stripe integration directly on the portal. Funds go straight into your connected Stripe account — we automatically take a small percentage and you keep the rest. No invoicing us, no monthly settlements, no delays.
After payment, requestors must verify their identity with a one-time passcode sent to their email. Once verified, the download begins — and every file is automatically password-protected with a unique random password. Two layers of security on every single download.
Past-due invoices get automatic follow-up reminders sent directly to requestors. Your team doesn't have to chase payments — the system does it for you. Stay focused on fulfilling requests, not running down outstanding balances.
Never start work on a request without getting paid first. EZ·ROI requires requestors to pay a customizable advance fee before your team begins processing — protecting you from the all-too-common scenario of completing a request only to have the requestor cancel or disappear without paying.
The default is a $15 witness fee, but you set whatever advance amount makes sense for your operation.
Every user on the EZ·ROI platform is protected by multi-factor authentication. Whether you're a records department staff member or a requestor accessing the portal, MFA ensures that only verified, authorized users can access sensitive records and account functions.
Combined with OTP-protected downloads and password-encrypted files, EZ·ROI provides multiple layers of security at every step of the process.
Send and receive through the tools your team already uses. Gmail, Outlook, and RingCentral fax — all connected directly inside EZ·ROI. No switching apps, no missed messages.
Whether you're a hospital records department, a third-party ROI company, or any entity that receives and fulfills records requests — EZ·ROI was built for you.
Your department receives records requests daily — from attorneys, insurance companies, and patients. EZ·ROI gives you one secure portal to review, fulfill, invoice, and collect payment on every request without the paperwork.
When subpoenas come in requesting records your firm holds, EZ·ROI makes it easy to respond compliantly — review the request, upload the documents, generate an invoice, and deliver securely. No more manual processes for every subpoena.
You manage custodian of records for multiple medical offices — that means high volume, multiple pricing structures, and constant follow-up. EZ·ROI was built for exactly this. One platform to manage all your clients, bulk process thousands of records, and get paid automatically.
Insurance companies regularly receive subpoenas and legal requests demanding records they hold. EZ·ROI helps you respond efficiently — organize incoming requests, fulfill them compliantly, and deliver records securely through the portal.
"We built EZ·ROI because we are custodians of records ourselves — and we also subpoena records from medical facilities. We saw both sides of the process and knew how broken it was. Unorganized, insecure, and completely manual. So we built the system we wished existed. Every order follows a strict step-by-step workflow that can't move forward without the right action being taken first. Nothing falls through the cracks because you can see exactly how many orders are waiting in each stage at a glance. Automation handles the repetitive work so your team can focus on what matters. We built this for ourselves first, perfected it, and now we're sharing it — because we know medical facilities and records companies need exactly this."
Join for free. Set up in minutes. Start processing requests today — you only pay when you get paid.
No credit card required · HIPAA compliant · Stripe-powered